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©2003 Process Impact Inc.

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Any sustainable improvement strategy requires organizations to identify projects that will combine opportunities to improve process performance, with opportunities to improve employee performance. In doing so a number of benefits accrue:
– Real time learning as improvement tools are applied to specific opportunities
– Improved sense of urgency as people work on current business issues
– Immediate improvement in selected areas of business performance

Our Manufacturing Resultants® understand that in any organization most people see improvement activities as "change" and very few of your employees will be comfortable changing what works. By taking an active role in the first iterations of change, our Manufacturing Resultants® make it easier for those people to participate. Subsequent iterations of change become easier as positive feedback is received.

We also bring structure to the improvement initiative, participating at all levels and supporting the organization to focus on the "throttles" of business performance. Ensuring goal congruence is no easy task, but it is critical to your success. And by working at all levels in the organization, either through reporting or improvement activities, we become the conduit for communicating clear expectations regarding the company's strategies and objectives.
In supporting our manufacturing clients to dramatically improve, we operate in two very distinct areas of performance: Process performance (business processes and manufacturing processes) and People performance.